USB flash drivesDeletion · formatting · file-system damage
01
WINDOWS + MAC REMOTE DATA RECOVERY
A failed drive
doesn’t mean lost data.
Book a free appointment for remote diagnosis on Windows or Mac. Pay USD25 immediately before diagnosis begins. If you proceed with recovery, the full USD25 is credited toward the final recovery fee.
Windows + macOS · $25 diagnostic inspection · Recovery is not guaranteed
REMOTE USB RECOVERY
A complex recovery process,
made clear.
We first determine where the device is detected. Only when remote software recovery is appropriate do we explain the next step and cost.
REMOTE DIAGNOSIS
+
LOGICAL RECOVERY
+
Windows + macOS
YOUR DEVICES
Start where
your data lives.
Photos, video, work files, and project data can live anywhere. We begin with storage that can be safely accessed from Windows or macOS.
CHECK YOUR CASE
What happened
to your drive?
Choose the closest symptom and we’ll show the likely remote-inspection path.
Choose your symptom
We’ll show the likely remote-inspection path and next step.
Book inspectionHOW IT WORKS
Inspect.
Diagnose.
Recover.
Inspect
Book for free, then pay USD25 before the remote inspection begins.
Diagnose
We determine whether the problem is logical, remotely recoverable, or likely physical.
Recover
If feasible, we explain the method and final price first. If you proceed, the full $25 is credited.
CLEAR POLICY
Diagnosis first.
Decision second.
Not remotely recoverable
If the device remains undetected at the device level after reasonable checks, or remote software recovery is not appropriate, the case ends and the $25 covers the diagnostic inspection.
Remotely recoverable
We explain the recovery method and fee first. If you approve the work, the full $25 already paid is credited toward the final recovery fee.
FAIR RECOVERY PRICING
Simple pricing,
based on recovery time.
Recovery fees vary mainly with the time and complexity required. A straightforward 16 GB USB flash-drive recovery is typically expected to be under $100, depending on the device condition and work required.
We keep pricing straightforward and fair. You’ll see the recovery price before any paid recovery work begins.
Typical 16 GB USB
Often under $100
Pricing basis
Recovery time + complexity
REMOTE ACCESS
Your screen.
Your control.
Remote access is limited to storage diagnosis and recovery work you approve on Windows or macOS. You can watch the session and disconnect at any time.
Minimize writes to the source
We avoid formatting, initialization, CHKDSK, and other source-changing actions by default.
Separate recovery destination
Recovered files should be saved to another storage device, not back to the affected source.
Stop on physical-risk signs
Clicking, water, impact, unstable power, or severe disconnects can require physical recovery instead.
Recovery guides · English
Before you try another fix.
FAQ
Before you book,
know the essentials.
Can I cancel or reschedule for free?
Booking is free, so canceling an unpaid appointment has no payment or cancellation fee. Use the link in your confirmation email, preferably at least 2 days ahead. If you have already paid, the refund policy applies; canceling the appointment does not automatically issue a refund.
What should I prepare for my appointment?
You do not need a website account to book. Have a Windows PC or Mac, a stable internet connection, and a separate drive with enough free space for recovered files. Stop using the affected drive; do not format it or install recovery tools on it. Check your confirmation email and spam folder for the appointment and Google Meet link. If the drive clicks, smells burnt, or has water damage, stop powering it and seek physical recovery advice.
What are your hours and time zone?
Monday–Friday, 9 AM–midnight New York time. The calendar shows available appointments in your selected time zone.
Do I need a drive letter?
No. Even if it is not visible in Explorer, it may still be a remote-recovery candidate if Windows can detect the device in Disk Management, Device Manager, BIOS/UEFI, or another device-level interface.
When is the $25 credited?
If remote recovery is possible and you proceed with recovery, the full $25 is credited toward the final recovery fee.
Is recovery guaranteed?
No. Results depend on overwriting, encryption, SSD TRIM, file-system condition, physical damage, and other factors.
What can you see during remote access?
We may see what is displayed in the screen or session you share. Close unrelated files and private applications first. Access is limited to diagnosis and recovery work you approve; you can watch and disconnect at any time. Never share passwords or card details in the session.
Do you recover physically damaged drives?
We do not provide physical lab recovery. If physical damage is suspected, remote work is stopped.
When the data matters,
don’t guess.
Start with a $25 remote inspection. Proceed only if the case is suitable for remote recovery.